Operating in a regulated environment, the utilities sectors are keenly aware the need to understand and demonstrate their impact on their consumers. Simetrica-Jacobs has helped firms assess their impact in areas as diverse as tackling fuel poverty to supporting vulnerable customers,  and from disruption from roadworks to sewage odour. 

Case Study

Client Reports
Application of subjective wellbeing approach to the water sector:

Impacts of roadworks and flooding incidents

Valuation of the impact of works disruptions and supply interruptions using the wellbeing valuation method